Welcome to the first step of your B-Bot journey — selecting a Virtual Expert to start a conversation with. This guide will walk you through the simple process of choosing the right expert for your needs.
When you enter the B-Bot Hub, you'll be greeted by your dashboard. On the left-hand side, you will find a navigation bar with various options. To begin, click on the Chat section. This will take you to the Expert Selection Screen.
On the Expert Selection Screen, you'll see a list of virtual experts you’ve created or have been given access to. Each expert comes with a profile picture and a designated expertise area, which helps you identify their specialty at a glance.
Look through the list and find the expert whose skills match the knowledge you seek or the task you wish to accomplish. The title under their name, like "Carpenter" or "Customer Success Manager," indicates their area of expertise.
After selecting your preferred expert, simply click on their profile. This action will open up the chat interface where you can begin your interaction.
If you’re unsure about which expert to choose or how to use the chat feature effectively, please refer to our detailed guides or contact our support team for personalized assistance.